At Munchies - Food Delivery OY, we understand that sometimes plans change, and you may need to cancel an order. We aim to make the cancellation process as convenient as possible. Please take a moment to review our Cancellation Policy.

1. Order Cancellation

You can cancel your order without any charges before the restaurant starts preparing your food. To do so, simply open the app, go to your order history, and select the order you wish to cancel. Once the restaurant has begun preparing your order, cancellation may not be possible, and you may be charged for the full amount.

2. Cancellation Window

The cancellation window varies based on the specific restaurant and its preparation times. We recommend checking the estimated preparation time before ordering to understand the cancellation deadline for your order.

3. Late Cancellation or Missed Delivery

In cases of late cancellations or missed deliveries, where the restaurant has already started preparing your order or our delivery team is en route to your location, you may be charged for the full order amount.

4. Contact Us

If you have questions or need assistance regarding order cancellations, please reach out to our customer support team at [contact email].

5. Changes to this Cancellation Policy

We reserve the right to modify or revise this cancellation policy at any time. Any changes will be posted within the App.

By using the "Munchies - Food Delivery" App, you agree to the terms and practices outlined in this cancellation policy.